Questions people ask us
Short answers about sourcing, fees, freight, customs and tracking. Something else on your mind? Call +234 812 377 1335.
Most things that are made in a factory: machinery, equipment, parts, household goods, materials. If you can describe it or show us a picture, we can look for it. Some goods cannot be imported into Nigeria at all, so ask your agent before you commit.
Finding and vetting suppliers is real work. The fee, ₦20,000 to ₦50,000 for new customers, covers that search and shows us you are serious about the order.
Air is faster and costs more; sea takes longer and is cheaper for heavy or bulky goods. We decide together at the procurement meeting, once we know what you are buying and how soon you need it.
Yes. Clearing in Nigeria and the paperwork for it are part of what we do, not an extra you have to arrange.
Yes. Your agent keeps you updated, and orders from our shops can be followed on the tracking page with your shipment reference.
Still have a question?
A person answers, Monday to Friday, 8am to 8pm.